Who we sell to – B2B focus

EBORX Sp. z o.o. (PVshop.eu) sells mainly to business customers (installers, project developers, wholesalers) in Poland, in other EU countries (with or without an EU VAT number) and – for buyers outside the EU – under the export procedure. Polish business customers are verified by NIP/REGON. Private persons can order selected products – we confirm each such order individually. See our Terms of Use.

Prices

• All prices in the shop, including delivery costs, are net prices in EUR (excl. VAT). Prices in other currencies are for information only.
• EU customers outside Poland with a valid EU VAT number (verified in VIES) are invoiced at 0% VAT (intra-EU supply, reverse charge). EU businesses without an EU VAT number can order too: we invoice them with the VAT rate of their country under the EU One-Stop-Shop (OSS) scheme; proof of business status is required.
• Polish customers are invoiced with 23% VAT.
• Customers outside the EU are not charged Polish VAT; the export is confirmed by customs (IE599). Import duties and taxes in the destination country are paid by the buyer.

Payment

We accept bank transfer only, in EUR, with 100% payment before dispatch. You will receive our bank details with the proforma invoice.

Delivery costs

We deliver worldwide. The delivery cost is calculated automatically at checkout based on the total weight of your order. Personal collection is not available.

Indicative rates – the final shipping cost is set when we process your order and confirmed at the latest with the order confirmation or proforma invoice.

Parcels up to 30 kg

Shipped by insured courier services (e.g. DHL, UPS) across Europe. Courier prices are stable, so the cost calculated at checkout is usually final.

Shipments over 30 kg (palletised and oversized)

Large inverters, batteries and solar panels usually require palletised freight and are quoted individually. You will receive the final, confirmed transport cost together with the proforma invoice.

A single country-wide rate is not possible: within the same country, the cost can differ by up to 100% between regions – for example between the north and south of Italy, Spain or the Nordic countries, or for deliveries to the Greek islands. In addition, since 2026 logistics prices have been very volatile due to unstable fuel and transport costs, with some freight rates doubling compared to 2025.

Batteries (dangerous goods, ADR)

Lithium batteries are dangerous goods (ADR) and must be shipped by a certified carrier. Battery transport is always quoted individually based on the delivery ZIP code and confirmed on the proforma invoice.

Buying single battery modules is always more expensive than buying a complete battery set. Please check our battery-set offers in the Batteries category.

How it works

1. You place your order in the shop. It is treated as a request – you can cancel it at any time before payment, free of charge.
2. We send you a proforma invoice with the final, confirmed transport cost.
3. You pay by bank transfer (100% in advance).
4. We dispatch your order within 3–5 working days after payment to the delivery address (DAP, Incoterms 2020). Transit time within the EU is usually 2–10 working days.

At the delivery address, please name a person responsible for receiving the goods, with a phone number. Unloading is the buyer's responsibility.

Large orders

For multi-pallet orders or full truckloads, please contact us for a quote before placing your order.

PV modules – order quantities

Minimum order: 10 modules. Full pallets and multiples of pallets: no extra fee. Quantities between 10 modules and a full pallet: available after contacting us, with a repacking and handling fee confirmed on the proforma.

Returns and complaints

As we sell to business customers only, we do not accept returns of correctly delivered goods. All products are new and covered by the producer's warranty – we will assist you with any warranty claim.

Inspect on delivery. Check the goods in the driver's presence. Any shortage, visible damage or non-conformity must always be noted on the delivery document and reported to the carrier, and reported to us within 1 working day, with photos. Later claims may not be accepted or may be difficult to process.